Your chart data, put to work
Practice Connect: EHR Reporting & Recall
Independent practices sit on years of clinical data they can't easily use — the chart is built for the patient in front of you, not for the question “who is overdue?” Practice Connect reads the record a practice already keeps, through the vendor's own supported interface, and turns it into the lists and reports staff would otherwise assemble by hand. It is read-only by design: we never write to the chart, and the EHR stays the source of truth. Which systems we connect to, and exactly what moves, is settled with the practice under a signed agreement — not advertised here.
What we deliver
- Read-only connection through your EHR vendor's supported interface
- Patient recall lists the practice owns and acts on
- Panel-level summaries defined with your clinical staff
- Scheduled reports delivered to the staff who need them
- Every data access written to an audit log
- Business Associate Agreement signed before any patient data moves
Frequently asked questions
- Can Practice Connect change anything in our chart?
- No. The connection is read-only, and Practice Connect is built the same way — it reads the data a practice authorizes and writes nothing back. Your EHR remains the source of truth for the clinical record.
- Do you sign a Business Associate Agreement?
- Yes. R21 signs a BAA with the practice before any patient data moves. The practice is the Covered Entity and R21 is the Business Associate, which means the practice keeps control of the data and of how it is used.
- What patient data does it actually read?
- Only the categories the practice authorizes — typically demographics, encounters, conditions, medications, allergies, lab results, immunizations, and related clinical documents. Every access is written to an audit log recording who read what and when.
- Is our patient data used for marketing or to train AI?
- No to both. Patient data is never sold, never used for advertising, and never used to train artificial intelligence models. Recall and outreach lists belong to the practice and are acted on by the practice under its own patient relationships.
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