Fulfillment Policy

Last Updated: March 8, 2025

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R21 Media Group, LLC is committed to delivering high-quality digital services, including Content Creation, Digital Management, and Digital Advertising. This Fulfillment Policy outlines the terms regarding service delivery, ensuring transparency and customer satisfaction.

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1. Service Delivery

• Upon successful payment, we initiate the project as per the agreed timeline.

• Estimated delivery times vary based on project scope and are communicated in the service agreement.

• All services are delivered digitally via email, cloud-based platforms, or client portals.
   

2. Revisions & Modifications

• Clients are entitled to revisions based on their selected service package.

• Additional revisions beyond the agreed scope may incur extra charges.
   

3. Non-Tangible Nature of Services

• No physical goods are shipped, as all services are digital.

• Services are rendered through online platforms and digital communication channels.
   

4. Refund & Cancellation Policy

• Due to the nature of digital services, refunds are only granted under exceptional circumstances as outlined in our Refund Policy.

• Clients may cancel services before project initiation or within a specified timeframe, subject to applicable cancellation fees.
   

5. Contact Information

For any inquiries regarding your service fulfillment, please contact us:

• Email: info@r21digital.com

• Phone: 480-997-4639

By purchasing our services, you acknowledge and agree to this Fulfillment Policy.