Data Deletion Instructions

Last Updated: August 17, 2025

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This Data Deletion Notice explains how R21 Media Group, LLC (R21 Digital) handles deletion requests for accounts connected to our products and integrations (e.g., Facebook/Instagram (Meta), Google/Blogger/YouTube/Analytics, TikTok, X/Twitter). ​

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Who this applies to

Anyone who connected a third-party account to R21 Digital or created/scheduled content using our tools.

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How to request deletion

• Email info@r21digital.com with subject “Data Deletion Request” and include the email/username used with our services.

• Or remove our app in the platform you connected (e.g., Facebook → Settings → Apps and Websites → Remove and choose Request data deletion). If Meta sent you here, that link triggers our deletion flow automatically.

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What we delete

• Account linkage data (app-scoped IDs, page/account IDs)

• Access/refresh tokens

• Content created through our tools (captions, schedules, media references, publish logs)

• Analytics/metrics tied to your account

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What we may retain temporarily

• Records needed for security, fraud prevention, audits, or legal compliance

• Aggregated/de-identified analytics that cannot reasonably identify you

• Backups that purge on a rolling schedule (up to 90 days)

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Timing & confirmation

​We start immediately and complete within 30 days. We’ll email you a confirmation. Keep any Meta confirmation code for your records.

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Identity verification

We may ask you to verify ownership (e.g., reply from the connected email or re-authenticate) before deleting data.

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Questions

info@r21digital.com · 480-997-4639
R21 Media Group, LLC (R21 Digital)